Privacy Policy
1. Introduction
Ecare SMS is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information.
2. Information We Collect
We may collect the following types of data:
- Personal Information: Name, phone number, email
- Business Information: Company name, trade license
- KYC Documents: NID / Passport
- Technical Data: IP address, device info, browser type
- Usage Data: SMS logs, API usage
3. Purpose of Data Collection
We use your information to:
- Create and manage accounts
- Verify identity (KYC) and ensure BTRC compliance
- Provide and improve SMS services
- Maintain system security
- Offer customer support
4. Data Sharing Policy
We do not sell or rent your personal data.
However, data may be shared in the following cases:
- Legal requirements (BTRC / Government authorities)
- Service providers (telecom operators, SMS gateways)
- Fraud prevention and security purposes
5. Data Security
- We implement appropriate security measures
- We protect against unauthorized access
- However, no system is 100% secure
6. Data Retention
- Data is retained as long as necessary
- Some data may be stored longer for legal compliance
7. User Rights
Users have the right to:
- Update their information
- Request account deletion
- Object to certain data usage
8. Cookies
We may use cookies to:
- Improve user experience
- Maintain login sessions
- Analyze usage trends
9. Third-Party Links
Our platform may contain third-party links.
We are not responsible for their privacy practices.
10. Policy Updates
We reserve the right to update this Privacy Policy anytime.
Continued use means acceptance of updated terms.
11. Contact
📞 +8801811699722
🌐 ecaresms.com